Purchasing Information

    Payment Options

    For your convenience we provide 5 payment options for online sales:

    • Secure entry of Credit Card details
    • Direct Bank Deposit
    • Purchase Order (from approved clients)
    • Phone payment - we will call you for your Credit Card details

    We accept the following Credit Cards:


      Secure entry of Credit Card Details

      We collect your Credit Card details through our secure checkout form (note the Lock at the bottom right of your browser window). This information is kept only until your payment is processed and then destroyed immediately.

      Phone Payment

      Select the 'Phone Payment' option if you would prefer us to call you for you Credit Card details when we process your order.

      Purchase Order

      Payment by Purchase Order is available to pre-approved customers only.

      Ensure you enter the Purchase Order number into the space provided and fax a copy of the Purchase order to 02 4961 2438.


      How to use our Online Store

      Ordering online is a simple 3 step process:

      1. Browse our products by selecting the product category you would like.
      2. Select the number of items you would like (either by entering the number in the box or clicking on the 'up' and 'down' buttons) and click on the Add to Cart button
      3. Select the 'Cart' option from the window which pops up when you add to your cart or choose 'Show Cart' from 'Your Shopping Cart' in the right hand column then select 'Checkout' and follow the prompts.

      The text below answers some common questions about our Online Store.

      What's this Store Login?

      When you purchase from our Online Store, you will be asked to Register when you go through the checkout process. When you return to our Web Site, you can login and view your previous orders and update your contact information.

      Can I change the contents of my Shopping Cart after I have selected items?

      After you select 'Cart' from the pop up window or 'Show Cart' from 'Your Shopping Cart' in the right hand column you will be shown the full contents of your shopping cart. You can change the contents of your shopping cart in the following manner:

      • To change the quantity of an item - Change the quantity in the box and click
        Change Cart Quantity
      • To remove an item from your cart - Click on the Rubbish Bin icon next to the item
        Remove Item From Cart

      When you are happy with the contents of your cart select 'Checkout' to complete your purchase. If you wish to continue shopping, select the 'Online Store' item from the main menu and select the items you would like to add to your Shopping Cart.

      Important Purchasing Information

      We don't offer refunds or replacement for items which are delivered as ordered.

      Return of any stock will not be accepted after purchase and payment, except in the case of stock damaged during transit.